Minimums: Certain tours will require a minimum number of passengers to operate at the listed rates. You will be advised at the time of booking if other persons are needed to guarantee the requested departure.
Payment: All payments can be made by cash, travelers check or credit card to Alaska Rainforest Sanctuary LLC located in Ketchikan Alaska. A credit card number and/or payment in full are required to confirm all reservations. Rates do not include gratuities or items of a personal nature. The management specifically reserves the right to adjust prices without notice, due to fluctuation in costs. Prices are quoted in US dollars.
Tour Changes and Cancellations: Cancellations with less than 14 days notice and no-show guests are non-refundable. Cancellations made more than 14 days prior to the date of service will be refunded up to 50%. Cancellations made more than 30 days prior to the date of service will be refunded 85%. Travel insurance is highly recommended to cover unforeseeable circumstances that may force you to cancel. Guests that do not meet the physical requirements of the tour do not qualify for a refund once on site.
Delays and Weather: Prepaid tours canceled by the operator due to weather will be fully refunded. Tours typically cancel in the event of high winds and will operate in the rain. Any additional costs incurred in conjunction with your tour are not included. The management reserves the right to cancel or alter an itinerary, as current conditions require.